FAQs
How should I select my size?
For sizing, check out our Size and Fit Guide on the website under Ugra Journal (for further queries: write hi@ugrashoes.com or WhatsApp +91 9741127112).
How does placing an order work?
Once you place an order, our representative will get in touch with you to confirm the details. After confirmation, we start crafting your pair. Production takes 10-15 days. Delivery time varies by location - free shipping within India and on international orders over $500.
How to place an international order?
Follow these simple steps:
- Add products to your cart
- Fill in your delivery details
- Under Payment, select Bank Deposit
- Click on Complete Order
On the order confirmation page, you will see our Bank Details for transfer
Note: We currently only accept Bank Deposit for international orders.
What styles do you offer?
We craft five signature styles: Cowboy Boots, Classic Mules, Big Bow Boots, Sandals, and Gladiator Heels. All limited edition, all handcrafted in leather.
How do the shoes fit over time?
Our leather adapts to your feet, creating a custom fit that becomes more comfortable with wear.
Do you ship internationally?
Yes, we ship worldwide. Free shipping within India and on international orders over $500.
Do you offer Gift Cards?
Yes, Gift Cards are available on our website.
Can I customize my pair?
Write to us at hi@ugrashoes.com or WhatsApp +91 9741127112 for customization queries.